fbu77 Terms & Conditions

1. Definitions & Scope

Below are definitions of key terms used throughout this document, each carrying the same meaning wherever they appear:

• "Platform" — fbu77's website, mobile site, and any related digital services.
• "Member" — any person registered at fbu77 who is legitimately operating an account.
• "Account" — the personal profile created through registration on the platform.
• "Bonus" — promotional offers provided by fbu77, subject to these Terms and any bonus-specific conditions.
• "Deposit" — the process of adding funds to a member's account.
• "Withdrawal" — the process of removing funds from a member's account.

These Terms apply together with fbu77's Privacy Policy and Responsible Gaming Policy. Together, these documents form the complete agreement.

2. Eligibility & Account Registration

To become a member at fbu77 and use its services, the following conditions must be met:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must register using your own accurate and complete information.
• Each person may operate only one account. Creating multiple accounts will result in all accounts being closed and funds may be forfeited.
• An account is strictly personal — you may not allow anyone else to use your account.
• After registration, fbu77 may request that you complete an identity verification (KYC) process.

3. Account Security & Password

It is your responsibility to keep your account secure. Please follow the guidelines below:

• Use a strong, unique password and change it regularly.
• Do not share your login credentials with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Always log out after using a public device.

fbu77 will not be held responsible for any loss resulting from sharing your login credentials with someone else. Notify fbu77 immediately in the event of unauthorised access to your account.

4. Deposit Policy

The following methods are accepted for depositing funds at fbu77:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — the digital transaction platform of the postal department.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Bank Transfer — direct bank transfer (including major banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank).

The minimum deposit amount is ৳200 across all methods. Maximum deposit limits may change from time to time.

5. Withdrawal Policy

Members may request a withdrawal at any time, subject to the following conditions:

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: within 1 hour.
• The withdrawal method must match the deposit method used.
• Withdrawal processing may be delayed if KYC verification has not been completed.
• fbu77 may temporarily suspend a withdrawal in cases of suspicious activity.

fbu77 may request additional identity verification documents before processing a withdrawal. This process is carried out to protect the member's funds.

6. Bonus & Promotion Policy

fbu77 offers various types of bonuses to members. Each bonus is subject to specific conditions:

Welcome Bonus: New members receive a 100% bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳32,000 or more earns the maximum ৳15,000 bonus, giving a total balance of ৳47,000.

Wagering Requirement:

• The wagering requirement is 20x, applied to the bonus amount only.
• Example: if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing any bonus winnings.
• Wagering is calculated on the bonus amount only — not on the deposit and bonus combined.

All bonuses must be used within a specified period. Any unused bonus will be automatically cancelled after it expires.

7. Game Usage Terms

fbu77 offers various gaming services including live casino, slot games, and sports betting. The following rules apply when using these services:

• All game outcomes are determined by a certified Random Number Generator (RNG), which is fair and transparent.
• If a game is cancelled due to a technical error, any bets placed in that round will be refunded.
• fbu77 reserves the right to change game rules. Members will be notified in due time before any changes take effect.
• Any software errors or bugs must be reported honestly. Exploiting such errors is strictly prohibited.

8. Prohibited Activities

The following activities are strictly prohibited at fbu77 and may result in permanent account closure:

• Creating or operating multiple accounts.
• Bonus abuse or "bonus hunting".
• Using automated bots, scripts, or software to play games.
• Money laundering or processing of illegal funds.
• Fraudulent behaviour towards other members or colluding in bets.
• Exploiting any vulnerability or error in the platform.
• Misconduct or threatening behaviour towards support staff.

9. VIP Program & Rewards

fbu77's VIP Program has five tiers. Each tier provides a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.3% weekly cashback.
• Gold — up to 0.5% weekly cashback.
• Platinum — up to 0.6% weekly cashback.
• Diamond — up to 0.8% weekly cashback.

Your VIP tier is determined by your overall activity on the platform. The support team can provide full details on how to reach a higher tier. Cashback is credited to your account at a set time each week and standard bonus conditions apply.

10. Responsible Gaming

fbu77 makes responsible gaming its highest priority. We believe gaming should be a form of entertainment, not a source of financial hardship.

• Members can set deposit and betting limits on their account at any time.
• A cooling-off period option is available.
• Self-exclusion requests can be made through support.
• If signs of gaming addiction appear, seeking professional help is advised.

To learn more about responsible gaming, please read our Responsible Gaming page.

11. Privacy & Data Protection

fbu77 places great importance on protecting members' personal information. We use SSL encryption technology to keep all transactions and communications secure.

Full details about how your personal information is collected, stored, and used are provided in our Privacy Policy.

• Information provided during registration is stored securely.
• Members' information is not sold or shared with third parties.
• Information may be used where necessary for identity verification and fraud prevention.

12. Intellectual Property

All content on the fbu77 platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of fbu77 and is protected by copyright law.

• No content from the platform may be reused, republished, or distributed without prior permission.
• Content from game providers (Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, etc.) is the property of their respective rights holders.
• Using fbu77's trademarks or brand identity to conduct fraudulent activities is prohibited.

13. Changes to Services & Termination

fbu77 reserves the right to take the following actions at any time:

• Modify, temporarily suspend, or permanently discontinue any service or feature of the platform.
• Update the Terms at any time — continued use of the platform after changes take effect will be taken as your agreement to the new terms.
• Temporarily or permanently close an account in the event of a rule violation.

Members will be notified of significant service changes by email or via an announcement on the platform.

14. Limitation of Liability

fbu77 will not be liable for the following:

• Losses caused by technical errors or internet disconnection.
• Unauthorised access to an account due to the member's own negligence.
• Issues arising from software errors by third-party game providers.
• Delays caused by internet banking or mobile banking services.

Under no circumstances will fbu77's total liability exceed the actual funds held in the member's account.

15. Dispute Resolution

If you have a dispute or complaint, please contact our support team first. fbu77 aims to resolve all valid complaints fairly and promptly.

• Live Chat: available 24/7 — in Bengali and English.
• Email: [email protected]

After receiving a complaint, fbu77 will conduct a proper investigation and notify the member of the outcome. fbu77's explanation of the final decision will be considered conclusive. However, fairness and transparency will be maintained in all decisions.

16. Acceptance of Terms

By creating an account or using the platform at fbu77, you acknowledge that:

• You have read and understood these terms and conditions in full.
• You are at least 21 years of age.
• You are agreeing to these terms and conditions voluntarily and knowingly.
• You will game responsibly and seek help if needed.

If you have any questions about these terms and conditions, please contact our support team before creating an account. We are always ready to help you.